Last updated: 13 September 2026
This page explains refund and cancellation terms across what we sell: digital downloads, SaaS subscriptions, and agency services. Each works differently, so each has its own terms below.
Every digital download we sell, prompt libraries, skill stacks, playbooks, comes with a 7-day money-back guarantee. If a product isn't useful to you, email dk@dkspeaksmedia.com within 7 days of purchase for a full refund. No forms, no explanation needed.
Refunds are processed through Gumroad, the platform of sale, and typically appear on your original payment method within Gumroad's standard processing window.
You can cancel a Threadeazy or VoiceLab subscription at any time from within the app, cancellation stops future billing but doesn't refund the current billing period already paid for. If you believe you were charged in error, email us and we'll look into it.
Content Strategy Sprint, Monthly Content Ops, Podcast Launch & Production, and Content Analytics engagements are scoped individually. Cancellation terms, notice periods, and any refund for work not yet delivered are set out in the proposal or agreement for that specific engagement, that document is what governs, not this general page.
Sessions booked through Topmate can be rescheduled or cancelled per the terms shown at the time of booking. Contact us directly if you need to reschedule.
Email dk@dkspeaksmedia.com with your order details (product name, purchase email, and approximate purchase date). We aim to respond within 2 business days.
DKSpeaks Media LLP
#136, Radiant Heritage, 93/3, Rayasandra, Sarjapur Hobli, Bangalore, Karnataka, 560099, India
dk@dkspeaksmedia.com